Promoting Success in Competitive Tendering

Learn something about the NHS tendering process and see how OCC Ltd may be able to help you if you are thinking of bidding for an NHS contract.

OCC offers a personal service provided by an experienced professional adviser with a good track record of success.

NHS Commissioning

NHS England routinely seek out dental practice owners willing to expand their businesses and potential new practice owners able to take on new service developments so that local access problems can be tackled. There is a growing industry offering consultancy support to the dental profession, our service is focused, professional and cost-effective.

Why You Need Help

The paperwork associated with the tendering process is enough to make any self-respecting dentist go pale, running, as it often does, to hundreds of pages of written answers and practice policy documents.

OCC Ltd is able to offer a great deal of support to any GDP who wants to expand an existing business or create his or her new NHS practice but who is terrified of the paper trail that emanates from NHS England. John Renshaw has been involved in well over 350 bids, about half of them successful, and, on every occasion, we have been told that the GDPs we work with could not have done it without us.

We work in any area of England, but we never work for two people bidding for the same contract in the same area. This avoids any conflict of interest and reassures our clients that our attention is focused on their problems alone in their area.

The Paper Trail

The procurement process starts with a simple ‘Expression of Interest’ (EOI). Once you have sent in your EOI you are asked to fill in a Pre-Qualifying Questionnaire (PQQ). The purpose of the PQQ is to establish whether you are a fit person to be making a bid in the view of the commissioner and to avoid both you and them wasting time. The PQQ can run to more than 30 pages of questions.
After the PQQ comes the ITT – the Invitation to Tender. At this stage the commissioner thinks you are good enough to bid for the money they have on offer, but they now want precise details of what you are going to do in return for the money. The ITT response is done online and the record for the longest ITT document currently stands at 230 pages.

The Result

Some people who are successful in attracting an offer from the commissioner, end up turning down the offer because the price attached to the new work is simply too low, others take on new business with a will and make it work for them.
If you are a GDP and you try to do this alone the chances are you will fail. Our experience tells us that commissioning and competitive tendering are a complicated and difficult business to get right. We can offer you high quality support and the price we charge is small compared to the size of the contracts on offer.

How much will it cost?

In order to give you some idea of costs, our support for a bid would probably cost around £1500 (no VAT). Further support may be needed and will be charged at an hourly rate of £100. The basis for all our charges is an hourly rate and the bidder who does much of the work himself or herself will pay considerably less than someone who wants us to do everything for them.

NHS Contract Problems

If you are being harassed by the commissioners in your patch and being pursued for significant sums of money in clawback and you don’t know what to do next or where to turn, talk to OCC now and hear some helpful advice.

If you need informed legal advice we can put you in touch with colleagues in the legal profession whose knowledge of NHS dental contracts is outstanding. By using OCC you can get the best advice and the most useful information to support your case. There is no need to take risks with your future or your business.

No matter what your problem is we will have dealt with something similar before and we will be able to offer sound advice on what to do next.

Call us for immediate advice and personal support.


We can lend a sympathetic ear, act as a sounding board, be a technical adviser or all three.


We can offer consultancy services to anyone who works in primary care dentistry. If you need support in running your business and need to find answers to difficult questions, we may be able to help you.

Legal Work (Expert Witness)

OCC Ltd offers highly qualified experts in dental matters. Some of them are experienced as trained expert witnesses and have a good track record in court work (both criminal and civil) and legal battles with NHS dental service commissioners and the NHS’s Litigation and Tribunal services.

CQC Advice

Many practitioners will be concerned about the bureaucratic Care Quality Commission registration process and issues around compliance once the early stages are just a memory.

The 16 ‘outcomes’ that apply to dentistry call for a raft of new evidence to support the ordinary practice’s claims to be offering a good service to the population.

If you are struggling through the process and want some simple but sound advice on what will work for you and what is easy for you to do, then ask OCC for some help. No massive bills and no lunatic obsession with more and more paper mountains.

Private Practice Inspections

If you run a private practice and are concerned about compliance with the mass of legislation you are supposed to observe, it might be sensible to arrange a practice visit from a fellow clinician who has done the job for many years. This pastoral visit will allow you to hear a fair, independent assessment of your practice without anyone else finding out about the results. This discrete approach could save you some embarrassment ahead of the Care Quality Commission demanding access to your premises to carry out the same examination but without the discretion or the support that would help you move rapidly to a state of compliance. The CQC has been looking at dentistry since 2011.

If you want to know how to carry out an in-house risk assessment under various pieces of legislation that can be included easily. The subsequent issue of risk management can also be addressed. Telephone support is always available.


People and practices do get into difficulties from time to time and solutions can be hard to find.
OCC Ltd offers a troubleshooting service by phone and by email to help dentists who are experiencing problems find a way out of the mess.
If you feel you need to talk to someone who is not personally involved in your situation but who is an experienced and knowledgeable fellow practitioner with a long track record of helping colleagues in similar situation.

Why not give us a ring and talk your problems over? We don’t charge the earth and our advice is always based on solid pragmatic principles and stacks of experience.

For More Information On Any Of The Services We Offer Call Us Today On 01723 366 122